Gautam Duggal is a globally recognized workforce transformation and business leader with extensive experience in driving organizational growth, leadership development, and enterprise transformation across highly regulated global markets. As Senior Vice President – Global Capability & Workforce Transformation at Citi, he leads strategic workforce initiatives supporting over 65,000 employees across APAC, MEA, GCC, and global functions.

With leadership experience spanning Citi, Mastercard, and S&P Global, Gautam has successfully delivered large-scale workforce modernization, organizational design, executive succession planning, AI-enabled productivity programs, and cross-border transformation initiatives. His work has resulted in measurable business outcomes, including enhanced operational efficiency, improved leadership continuity, accelerated talent mobility, and significant cost optimization.

A strong advocate for human-centered transformation, Gautam champions the responsible use of technology and AI, ensuring that innovation enhances rather than replaces human decision-making. His expertise spans workforce strategy, organizational design, culture transformation, executive leadership development, and crisis-ready enterprise planning.

Gautam brings a unique blend of commercial acumen, transformation leadership, and future-focused workforce strategy, helping organizations build resilient, scalable, and high-performing teams in an increasingly dynamic business environment.